Terms & COnditions of service

The information available on this web site is provided for informational purposes only. This information is not intended to replace a medical consultation where a physician’s judgment may advise you about specific disorders, conditions and or treatment options. We hope the information will be useful for you to become more educated about your health care decisions.

MEMBERSHIP BENEFITS - All memberships are based on an annual benefit program. A minimum of 12 months is required for all membership plans. There is a cancellation fee of $399 if any membership is terminated prior to the minimum requirement. No exceptions. Membership fees are subject to change without notice.

RIGHT OF REFUSAL - PLUMP MEDICAL SPA INC reserves the right to refuse service to any client for improper conduct. Inappropriate conduct or language during a service will result in the termination of service. We reserve the right to define inappropriate conduct or language.

AESTHETIC TREATMENTS: Individual results may vary; not a guarantee. Sales tax are included in the treatment prices. Please note that aesthetics is not an exact science and how you may respond to a given treatment will vary from person to person.  It is virtually impossible to predict results and therefore payments made for services are for treatments to be performed -- not for a specific result.  However, we always strive to achieve the absolute best result that we can for you.

BOTANIC NOIR - The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. The Federal Food, Drug, and Cosmetic Act requires this notice.

ACKNOWLEDGEMENT AND ACCEPTANCE OF YOUR ORDER - We will notify you by email as soon as possible to acknowledge receipt of your order and to provide you with an order number. If we are unable to fulfill your order following this acknowledgement, we will contact you by email or telephone advising you of this. If you require any information concerning your order please email us at info@plumpmedicalspa.com quoting your order number. We may not accept your order if an item you have ordered is out of stock, if we have identified a product or pricing error or if we are unable to obtain authorization for your payment. Please note that we reserve the right to reject any offer to purchase by you at any time.

RETURN & REFUND POLICY - Your safety is of our utmost concern. For this reason as there is a possibility of product contamination during handling after sale, we do not accept any returns or exchanges after the products have left our facility and all sales are final. Also please be aware that for online orders, once your order is placed it cannot be cancelled. All treatment sales full price or made during a promotion or a discounted rate (such as, but not limited to Botox, dermal fillers, laser treatments, facials, body contouring services, or peels) are final; refunds cannot be offered once treatment is purchased or completed.​ ​It applies to both purchases made online and in-store. As all purchases are final, we are unable to offer refunds.

PRIVACY POLICY- Thank you for choosing to be part of our community at PLÛMP MEDICAL SPA. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy , or our practices with regards to your personal information, please contact us at info@plumpmedicalspa.com. When you visit our website www.plumpmedicalspa.com, and use our services, you trust us with your personal information. We take your privacy very seriously.  

CANCELATION POLICY - We ask that you please reschedule or cancel at least 48 hours before the beginning of your appointment or you will be charged a cancellation fee of $100.

All clients must be 18+ years of age. No exceptions.

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